Privacy Policy

1. Introduction

Welcome to Superior DTF. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place an order with us. Please read this policy carefully. If you disagree with the terms of this policy, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Identification Information:
Your full name, email address, phone number, billing address, and shipping address when you place an order or contact us.

Payment Information:
We do not store your credit card or payment details directly. All payments are processed securely through our trusted third-party payment processors such as Shopify Payments, PayPal, or Stripe.

Technical Information:
IP address, browser type, device type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.

Communications:
Any messages, emails, or inquiries you send to us directly.

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. To process and fulfill your orders accurately and on time
  2. To communicate with you about your order status, shipping updates, and any file issues
  3. To respond to your questions, requests, and customer service inquiries
  4. To send promotional emails or updates if you have opted in to receive them
  5. To improve our website, services, and overall customer experience
  6. To detect, prevent, and address technical issues or fraudulent activity
  7. To comply with applicable legal obligations

4. How We Share Your Information

Superior DTF does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  1. With shipping carriers such as USPS or UPS to deliver your order
  2. With payment processors to complete your transaction securely
  3. With analytics providers such as Google Analytics to help us understand website usage
  4. When required by law, court order, or government authority
  5. To protect the rights, property, or safety of Superior DTF, our customers, or others

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and understand how you use our site. You may choose to disable cookies through your browser settings, however some features of the website may not function properly as a result.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for a minimum of 3 years for accounting and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  1. The right to access the personal information we hold about you
  2. The right to request correction of inaccurate information
  3. The right to request deletion of your personal data
  4. The right to withdraw consent where processing is based on consent
  5. The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at dtfsuperior@gmail.com.

8. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Superior DTF
📍 5991 Bullard Avenue, New Orleans LA 70128, United States
📞 504-510-9167
📧 dtfsuperior@gmail.com